The easiest way to get started is to contact our team or visit our showroom. We can discuss what you are looking for, show you product and colour options, and arrange a measure and quote if needed. Once we understand your space and requirements, we’ll provide a clear quote based on the products selected, measurements and installation needs.

The timeline can vary depending on the product, availability, custom measurements and the size of the job. In most cases, the process involves an initial discussion, product selection, measure and quote, ordering, manufacturing or supply, and then installation. Products available on a shorter lead time can be installed in as little as 2 weeks, and typically 4 weeks. Products on a longer lead time can take up to 6-8 weeks. We’ll give you a clearer expected timeframe once your product choices and measurements are confirmed.

Installation time depends on the number of products, the type of blinds, shutters, curtains or flooring being installed, and the complexity of the job. A small job may be completed in a matter of hours, while larger or more detailed installations may take a full day or 2-3 days. We’ll give you an indication of timing before installation day so you know what to expect.

Cleaning depends on the product and material. Many blinds and window furnishings can be maintained with regular dusting, gentle vacuuming using a brush attachment, or wiping with a soft cloth. Some fabrics and finishes need more careful treatment, so we’ll provide guidance for your specific product after installation. If you’re ever unsure, contact us before using cleaning products or water.

Our installers will show you how to operate your new product before they leave. This includes how to open, close, adjust or secure it properly. Correct operation helps protect the product and ensures it performs as intended. If you have any questions after installation, you’re welcome to contact us and we’ll talk you through it.